English The Easy Way : English Grammar

Telephone Conversation

Here is a common dialoged of 2 people

Caller: Hello

You: Hello, How are you? This is .... (give your name)

Caller: May I speak to .......? (Mr. Mrs. Ms. First Name etc)

You: May I ask who is calling? or Who is this?

Yes, may I help you?

Caller: Mr. Brown, Mrs Green, Mary, Tom etc.

You: One moment please? or One moment please I will see if he/she is available? Please hold on the line.

Caller: Thank You